Your files don't stick around.

Automatic, within 24 hours

Your bill, EOB and the details we read from them are deleted within 24 hours, without you doing anything, unless you choose to share them. Letters stay behind a private link for 7 days, then they're deleted too.

Right now, with Delete now

Every result page in the app, and every BillRight email about a case that still exists, has a Delete now link. Tap it and your case is wiped at once.

If you tapped Yes on the optional share card, Delete now also deletes that shared copy, as long as your case is still up. After 24 hours, or if you no longer have the link, email support@getbillright.com and we will start deleting the shared copy within 2 business days.

Lost the link?

Email support@getbillright.com and tell us roughly when you checked your bill. Don't attach your bill or any member IDs; we never need them to delete your data.

There's no form here on purpose: deleting your data should never mean handing over more of it.