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Email support@getbillright.com.

Jesse, founder of BillRight

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Email support@getbillright.com

Quick answers first

Most questions are answered here in a few seconds.

Is BillRight free?

Checking your bill is free. You'll see how many issues we found, the dollars at stake, and every finding in full. Dispute letters for all your findings cost Single Bill Pack ($29).

What happens to my files?

They're deleted within 24 hours, automatically. You can also tap Delete now at any time to delete your files and letters right away. Your letters stay available through a private link for 7 days.

Do I need an account?

No. There's no account and no password. Your case lives behind a private link that expires.

Will the provider fix my bill?

We can't promise that. Many billing offices correct clear mistakes when asked in writing, and our letters make that ask clearly and politely, using the facts from your bill.

More answers

If you email us

What to include

  • What you were trying to do, and what happened instead.
  • Roughly when it happened (date and time).
  • The page you were on, or a screenshot of the error message only.

What never to send

  • No pictures or copies of your bill or EOB.
  • No member IDs, account numbers or Social Security numbers.
  • No diagnoses or other health details.

We don't need any of that to help, and email isn't the place for it.

Deleting your data

See Delete my data.

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